Shipping & Policies
Shipping & Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times United States & Canada: 3 - 5 business days I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
I will try to combine the orders whenever possible and refund the extra shipping charges.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for Custom and personalized orders and Items on Sale.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
For soap- Because our soaps are luxury soaps, many are made with creams or luxury oils and butters that yield a softer, more gentle and skin nourishing bar. To care for and extend the life of your soap, do not let it sit in water as it will dissolve away. Let it drain and dry fully between uses. Do not leave in full stream of water, we recommend using a puff or washcloth to lather up, then let soap dry.
Sizing details & Scents
All of our standard size soaps are approximately 4.5 ounces. Our soap cupcakes and other moulded soaps will have a different weight and will be priced accordingly.
We use Essential Oils and high quality, philatelic free fragrances in a smaller concentration than allowed by the International Fragrance Association with the intention to magnify and balance all of your senses and not overwhelm them.